Terms and Conditions
These General Terms and Conditions of Use and sale (General Terms and Conditions or GTC) govern the relationships between a user (the User) during his use of the platform accessible on fridayhome.ch (the Platform), and «Friday Home KLG» (the Company), which has its head office at Grubenweg 4, 8187 Weiach canton of Zürich, Switzerland. These General Terms and Conditions apply to use of the Platform, in particular all sales realized by the Company through the Platform.
In accessing and using the Platform, particularly in purchasing the Company’s products, the User acknowledges that he is bound by these General Terms and Conditions, which he declares having read and understood.
We reserve the right to modify, amend or delete these General Terms and Conditions at any time. It is up to the customer to regularly consult them in order to be apprised of any changes.
Offers and conclusion of contract
By placing an order for products and clicking on “Buy now”, you are submitting a binding offer to enter into a contract which we accept by sending the products, without providing any further confirmation.
The scope and execution of the delivery are dependent on the conditions you have entered and selected. The contract comes into existence under the conditions set out in the offer (i.e. price and shipping costs).
We reserve the right to decline and/or unilaterally cancel orders. You will be informed of this separately.
You are purchasing the products for personal use. You are forbidden from re-selling the purchased products for commercial purposes. We reserve the right to take corresponding legal action. If you wish to order a larger quantity of goods or goods for commercial resale, please contact us (email@example.com) for a personalized order.
The prices on this website are in Swiss Francs (CHF). The Company reserves the right to indicate, solely for informational purposes, the prices in other currencies as a function of the country where the registered User is established.
The prices quoted are net before taxes. They do not include the VAT as it is indicated separately and its applicable rate may vary according to the applicable tax legislation, or any additional taxes that might apply.
Prices for our products are subject to change without notice.
Friday Home KLG offers the User the following modes of payment: Credit cards (Master, Visa and American Express), Post Finance, Invoice and PayPal. Generally, the sale price must be paid in full by the registered User upon conclusion of the contract. The Company will forward the ordered products upon receipt of the payment of the total sale price.
Returns and exchanges
If for any reason you’re not satisfied with your order you have the right to change or return your complete order or a part of it within 15 days of delivery. The return policy only applies to unused products in sellable condition and in their original packaging.
Returns will be refunded in the original method of payment. You must postmark your items for return within 15 days of delivery receipt to be eligible for a refund. If you return your items after 15 days from their delivery receipt, we reserve the right to refuse your return. Once we receive the returned item(s) the charges will be credited to you. Please allow up to 21 business days for your return to process. We will send an email notification once the item(s) have been received and the refund has been initiated.
Note that shipping and handling fees are nonrefundable. The customer bears the costs related to the return or exchange.
Note that the following are excluded from the right of return: Custom-made / personalized calendars or items assembled according to customer requirements, Services and Gift vouchers / Gift Cards.
Unfortunately, we are also unable to accept returns of scratched calendars because we cannot prove that the damage did not occur upon receipt or installation of the calendar, however, if the user can prove otherwise we will do our best to find a suitable solution for our customer, but we reserve the right of return. We do accept returns for printing problems, typing problems and material issues. Our team will make sure to pack your calendar carefully so that it travels safely. As calendars are easy to scratch during installation, we advise you to follow our Installation Instructions carefully.
Please contact us regarding any exchange or returns before sending the items back.
The shipment costs are not included in the price specified for the product and are billed in addition there. Please note that Friday Home is not responsible for any additional custom and import duties that may occur in your country (In case of international shipping).
Our accessories are shipped within 1-3 days after payment, shipment is made with Swiss Post. Calendars take about 15-20 days after payment, shipping is also done with Swiss Post. For custom orders the estimated shipping time may vary.
Normally our Pre-orders are open for a period of 30 days. After that time expires and the pre-order is closed we will notify you by mail. Please allow us about 15-20 days to ship your order.
Account, password and security
The registered User is responsible for the quality and confidentiality of his Registration Data, in particular his identifier and password selected at the time of his registration, for any activity generated by his identifier, password and account, and for the retention and safeguard of his data, particularly any messages and contents sent or received with the registered User’s account through Services.
The registered User commits to immediately inform the Company of any fraudulent use of his registration data or his account, or any other breach of security. If the registered user acts on behalf and for the account of a legal entity, the Company reserves the right to refrain from automatically approving the account in order to ensure that the legal entity indeed exists.
Applicable law / Jurisdiction
These General Terms and Conditions are governed by Swiss law. The courts located in the area of the Company’s head office have jurisdiction to adjudicate any disputes between the parties, unless otherwise specified by law. The Company is free to bring a legal action in the area of the defendant’s head office or residence. Application of the UN Convention regarding international sales of goods (RS 0.221.211.1) is expressly precluded.